ju-ene
Onyx Face Gua Sha - Unveil Your Natural Radiance
Onyx Face Gua Sha is a luxurious skincare tool crafted from 100% natural black onyx, designed to elevate your beauty routine by promoting lymphatic drainage, reducing puffiness, and enhancing the absorption of skincare products. This elegantly designed tool helps to sculpt and define facial contours, leaving your skin looking rejuvenated and glowing. Embrace the ancient Chinese beauty ritual with a modern twist, and experience the transformative benefits of Gua Sha.
PRODUCT FEATURES
•Material: Made from 100% natural black onyx, known for its strength and unique beauty.
•Design: Ergonomically designed to fit comfortably in your hand, ensuring ease of use.
•Size: Compact and lightweight, perfect for use at home or while traveling.
•Care: Clean with a soft cloth and warm water. Store in the provided pouch to maintain its quality.
HOW TO USE
1.Prepare: Start with a cleansed face and apply your favorite facial oil or serum.
2.Glide: Hold the Onyx Face Gua Sha at a 15-degree angle to your skin. Gently glide the tool upwards and outwards, starting from the center of your face and moving towards the hairline.
3.Focus Areas: Use the curved edges to sculpt the jawline, cheekbones, and forehead. Use the smaller edges for delicate areas around the eyes and nose.
4.Repeat: Perform each stroke 3-5 times, applying gentle pressure. Use daily for best results.
KEY BENEFITS
Reduces Puffiness: Regular use helps to minimize facial puffiness and under-eye bags by promoting lymphatic drainage.
•Enhances Circulation: The gentle scraping motion increases blood circulation, giving your skin a natural, healthy glow.
•Improves Skin Elasticity: Consistent use helps to firm and tone the skin, reducing the appearance of fine lines and wrinkles.
•Boosts Absorption: Enhances the absorption of serums and moisturizers, making your skincare products more effective.
•Natural Healing Properties: Onyx is believed to offer protective and grounding properties, adding a holistic element to your skincare routine.
SHIPPING POLICY
We use Shippo to provide live shipping rates at checkout based on the contents in your cart and the shipping destination. Once you enter your postal code, country and province, you'll be able to see the cheapest available option in the categories "Standard Shipping" & "Express Shipping", where you can choose the option that best suits you. All options include free parcel tracking.
CANADA
- Standard Shipping ................. 2-8 business days
- Express Shipping .................. 1-3 business days
UNITED STATES
- Standard Shipping ............... 4-12 business days
- Express Shipping .............. 2-4 business days
*Estimates are approximate. Actual delivery times may vary due to various factors and are subject to change without Notice. Please refer to your tracking information, as well as the Canada Post website for further details and most up-to-date information.
*Business days include Mon-Fri, excluding Statutory Holidays. No delivery on weekends.
*Countries outside of Canada & USA may experience longer delivery times. Please see your tracking information for a more accurate estimate.
REFUND POLICY
Definitions:
- Return: send item back
- Refund: get money back
Due to the nature of our products, we will not accept any product returns. However, if you received an incorrect or damaged item, you're eligible for a refund, provided that the product is still in the condition it was received and proof (such as photos of the product + receipt) is provided.
Please note that shipping fees are non-refundable.
What Our Customers Say
WHY CHOOSE
THE ONYX FACE GUA SHA
Invest in the Onyx Face Gua Sha, a high-quality skincare tool that delivers visible results. It combines the ancient Gua Sha technique with modern benefits of enhanced absorption and facial sculpting. Suitable for all skin types, it helps achieve a radiant, youthful complexion. Transform your skincare routine with the Onyx Face Gua Sha and experience rejuvenation. Order now to reveal your natural radiance!
JU-ENE BEAUTY & WELLNESS
FOUNDERS
Co-Founders Kristy Gubersky and Justine Dreger bring a wealth of expertise to JU-ENE, combining 15 years of yoga instruction and beauty treatment experience with a strong background in branding and product development. Together, they are dedicated to sourcing and delivering high-quality, natural anti-aging treatments that seamlessly integrate into your beauty regimen.
SHIPPING
Enjoy free shipping on orders over $150, bringing your favorite Ju-Ene products straight to your doorstep at no extra cost. We’re committed to making luxury skincare both accessible and convenient, so you can indulge in premium treatments without the added hassle.
OUR PHILOSOPHY
Our philosophy at JU-ENE emphasizes that rejuvenation involves more than reducing visible aging signs, advocating for holistic care that nurtures both body and mind to counter internal aging brought on by daily stress.
RETURNS
If you're unsatisfied with your purchase, follow our easy return process for a hassle-free return. We aim to make your skincare journey seamless, ensuring you can shop confidently with convenient, stress-free returns.
FREQUENTLY ASKED QUESTIONS
How long will my order take?
Canada
- Standard Shipping ................. 2-8 business days
- Express Shipping .................. 1-3 business days
United States
- Standard Shipping ............... 4-12 business days
- Express Shipping .............. 2-4 business days
International
- Countries outside of Canada & USA may experience longer delivery times. Please see your tracking information for a more accurate estimate.
*Estimates are approximate. Actual delivery times may vary due to various factors and are subject to change without Notice. Please refer to your tracking information, as well as the Canada Post website for further details and most up-to-date information.
*Business days include Mon-Fri, excluding Statutory Holidays. No delivery on weekends.
My product was damaged
If you receive a damaged item, please contact us within 4 DAYS of delivery and do not throw it away as we will require proof that the item has been damaged (for example images e-mailed to us of the damaged item).
We will ensure that we pack your order with the greatest of care and consideration of safety. But in the circumstance of your order arriving in a damaged state of items or error of goods received, you can contact support at info@ju-ene.com and discuss replacements of goods.
Please note: photo evidence is required to receive any refunds or exchange accommodations.
I received the wrong product
If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition.
I received the wrong product
Should you make an error when ordering online, we can exchange or cancel your item if it has not been dispatched yet. To initiate this, please contact us ASAP here.
If you did not realize this until you received the item, please also fill out our contact form and we will assist you as soon as we can. Don't open/use/unpackage the item and make sure to keep your receipt. You MUST contact us within 4 days of delivery.
What delivery options do you offer?
We use Canada Post Expedited Parcel (Standard Shipping) & Canada Post Xpresship (Express Shipping), in addition to our Free Local Pickup option available for those living in Edmonton, AB.
Can I track my package?
Yes. Every package will have a tracking number that will be shared with you as soon as the order is dispatched and the shipping label is created. You can find this tracking number in your 2nd email from us that is sent out when the order is shipped.
Is my Shipping Fee refundable?
Shipping is non-refundable as the label has already been created and used. However, if you meet our Refund requirements, we would be more than happy to refund the full amount, minus the shipping fee.