ju-ene

Patchs Defatigants Single

$41.00
Shipping calculated at checkout.

ANTI-FATIGUE AND SMOOTHING BIO CELLULOSE EYE CONTOUR MASK.

Patchs Défatigants are pre-impregnated eye patches that are designed to reduce puffiness, dark circles, and wrinkles around the eyes. These patches are enriched with active ingredients that target these common skin concerns. The biocellulose material and unique "pinch" shape of the patches allow them to adhere perfectly to the contours of the eyes, ensuring a comprehensive and effective treatment. Immediate results include reduced puffiness, smoother skin, and diminished fine lines, resulting in a more refreshed appearance. These patches are specifically recommended for individuals with tired skin and puffiness under the eyes.

SHIPPING POLICY

We use Shippo to provide live shipping rates at checkout based on the contents in your cart and the shipping destination. Once you enter your postal code, country and province, you'll be able to see the cheapest available option in the categories "Standard Shipping" & "Express Shipping", where you can choose the option that best suits you. All options include free parcel tracking. 

CANADA

  • Standard Shipping ................. 2-8 business days
  • Express Shipping .................. 1-3 business days

UNITED STATES

  • Standard Shipping ............... 4-12 business days
  • Express Shipping .............. 2-4 business days

*Estimates are approximate. Actual delivery times may vary due to various factors and are subject to change without Notice. Please refer to your tracking information, as well as the Canada Post website for further details and most up-to-date information. 

*Business days include Mon-Fri, excluding Statutory Holidays. No delivery on weekends.

*Countries outside of Canada & USA may experience longer delivery times. Please see your tracking information for a more accurate estimate.

REFUND POLICY

Definitions:

  • Return: send item back
  • Refund: get money back

Due to the nature of our products, we will not accept any product returns. However, if you received an incorrect or damaged item, you're eligible for a refund, provided that the product is still in the condition it was received and proof (such as photos of the product + receipt) is provided.

Please note that shipping fees are non-refundable.

JU-ENE BEAUTY & WELLNESS

FOUNDERS

Co-Founders Kristy Gubersky and Justine Dreger bring a wealth of expertise to JU-ENE, combining 15 years of yoga instruction and beauty treatment experience with a strong background in branding and product development. Together, they are dedicated to sourcing and delivering high-quality, natural anti-aging treatments that seamlessly integrate into your beauty regimen.

SHIPPING

Enjoy free shipping on your order, delivering your favorite JU-ENE products right to your doorstep at no extra cost. We believe in making luxury skincare accessible and convenient, so you can indulge in our premium treatments without any additional hassle.

OUR PHILOSOPHY

Our philosophy at JU-ENE emphasizes that rejuvenation involves more than reducing visible aging signs, advocating for holistic care that nurtures both body and mind to counter internal aging brought on by daily stress.

RETURNS

If you're unsatisfied with your purchase, follow our easy return process for a hassle-free return. We aim to make your skincare journey seamless, ensuring you can shop confidently with convenient, stress-free returns.

What Our Customers Say

FREQUENTLY ASKED QUESTIONS

How long will my order take?

Canada

  • Standard Shipping ................. 2-8 business days
  • Express Shipping .................. 1-3 business days​

United States

  • Standard Shipping ............... 4-12 business days
  • Express Shipping .............. 2-4 business days

International

  • Countries outside of Canada & USA may experience longer delivery times. Please see your tracking information for a more accurate estimate.

*Estimates are approximate. Actual delivery times may vary due to various factors and are subject to change without Notice. Please refer to your tracking information, as well as the Canada Post website for further details and most up-to-date information.

*Business days include Mon-Fri, excluding Statutory Holidays. No delivery on weekends.

My product was damaged

If you receive a damaged item, please contact us within 4 DAYS of delivery and do not throw it away as we will require proof that the item has been damaged (for example images e-mailed to us of the damaged item).

We will ensure that we pack your order with the greatest of care and consideration of safety. But in the circumstance of your order arriving in a damaged state of items or error of goods received, you can contact support at info@ju-ene.com and discuss replacements of goods.

Please note: photo evidence is required to receive any refunds or exchange accommodations.

I received the wrong product

If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition.

I received the wrong product

Should you make an error when ordering online, we can exchange or cancel your item if it has not been dispatched yet. To initiate this, please contact us ASAP here.

If you did not realize this until you received the item, please also fill out our contact form and we will assist you as soon as we can. Don't open/use/unpackage the item and make sure to keep your receipt. You MUST contact us within 4 days of delivery.

What delivery options do you offer?

We use Canada Post Expedited Parcel (Standard Shipping) & Canada Post Xpresship (Express Shipping), in addition to our Free Local Pickup option available for those living in Edmonton, AB.

Can I track my package?

Yes. Every package will have a tracking number that will be shared with you as soon as the order is dispatched and the shipping label is created. You can find this tracking number in your 2nd email from us that is sent out when the order is shipped.

Is my Shipping Fee refundable?

Shipping is non-refundable as the label has already been created and used. However, if you meet our Refund requirements, we would be more than happy to refund the full amount, minus the shipping fee.